Do chatbots work B2B?

by Team Capacity | Feb 12, 2021

Chatbots can work anywhere, B2B and B2C. In the B2B environment, chatbots can collect leads, guide the buyer’s journey, expand upon current marketing efforts, and answer a wide array of questions from prospects. Moreover, chatbots can be deployed as customer service agents for a B2B audience.

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Do chatbots work B2B?

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