Executive assistants are a luxury that people only experience if and when they reach the highest levels of the org chart—hence, the “executive” tag. With the inception of the enterprise chatbot, however, this rarified exclusivity is beginning to wane. Work bots are...
The use of and reliance on third-party SaaS, PaaS, and IaaS solutions continues to grow year after year. A recent CyberArk survey of IT professionals found that 90 percent of organizations allow third-party vendors access to their critical systems. (Cyberark) ...
Perhaps the most underappreciated benefit of deploying a knowledge management system (KMS) is the way in which it can drive sales and reduce expenses. Though popularized for streamlining knowledge sharing, documenting lessons learned, and making collaboration easier,...
Customer requests are often prioritized over internal requests, however, leaving internal requests to collect dust often leads to inefficiencies in the workplace, wasted time, and negative employee experiences. Deploying an internal helpdesk to assist internal teams...
Whether dictating grocery lists to Siri or discovering new shoes on Amazon as a result of our prior buying habits, artificial intelligence (AI) significantly improves our personal lives. Unfortunately, however, AI’s capabilities have yet to make their full impact on...
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