by Team Capacity | Jan 16, 2020 | AI in the Workplace, Automation, Future of Work, Process Automation
Searching for information is so normalized in today’s digital environment that 3.5 billion searches are completed on Google every single day, and those answers span hundreds of billions of web pages. However, the average search session doesn’t last more than 60...by Team Capacity | Jan 9, 2020 | AI in the Workplace, Artificial Intelligence, Automation, Chatbot, Future of Work, Helpdesks, Process Automation
Engineering is making the magic happen, your sales reps are ringing that bell, and your customer support team is triaging like George Clooney circa ‘96. For these kinds of agile teams (and all those we couldn’t fit in that sentence), being equipped with intuitive...by Team Capacity | Jan 8, 2020 | Chatbot, Future of Work
Executive assistants are a luxury that people only experience if and when they reach the highest levels of the org chart—hence, the “executive” tag. With the inception of the enterprise chatbot, however, this rarified exclusivity is beginning to wane. Work bots are...by Team Capacity | Jan 7, 2020 | AI in the Workplace, Certifications, Security
The use of and reliance on third-party SaaS, PaaS, and IaaS solutions continues to grow year after year. A recent CyberArk survey of IT professionals found that 90 percent of organizations allow third-party vendors access to their critical systems. (Cyberark) ...by Team Capacity | Jan 3, 2020 | Automation, Future of Work, Knowledge Management Systems, Knowledge Sharing Platform
Perhaps the most underappreciated benefit of deploying a knowledge management system (KMS) is the way in which it can drive sales and reduce expenses. Though popularized for streamlining knowledge sharing, documenting lessons learned, and making collaboration easier,...Cookie | Duration | Description |
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