Capacity’s Workflows streamline everyday work processes to boost productivity and improve your org’s bottom line.
Optimization made easy with the power of advanced robotic processing automation (RPA).
AI-Native
On average, it takes 23 minutes to refocus on a task after one distraction. When teams are toggling between chats and project management tools, those distractions have a significant impact on productivity. At Capacity, we’re focused on helping teams do their best work, so we built a no-code offering dedicated to revolutionizing the way we work.
Users can easily drag and drop their daily tasks into digital representations of manual procedures to outline steps and simplify repetitive processes. Gone are the days of questionable and vague processes. Create a game plan and share it with your team to follow it through to completion.
Capacity can also free up the mundane and repetitive work via workflow automation. Whether users are scheduling meetings, searching for files, creating tickets, managing leads, accessing information, or logging in and out of systems, you can assign a task to Capacity using app integrations built out with our Developer Platform. By assigning tickets directly to the Capacity bot, you can automate the vast majority of your workflows.
Workflows can manage tasks necessary for employees, customers, and among departments. Regardless of how you slice it, workflows have an immediate impact on an organization’s bottom line, by offering teams the ability to take complex processes and map them directly into the solution.
Workflows are the only tool that combines chat, support automation, and application integration into one seamless solution to help teams manage workloads and everyday processes more efficiently.
Using our Workflows Builder, it’s easy to outline a process that requires multiple stakeholders, assign new tasks to those stakeholders, and assign steps to Capacity to complete. Setting up a workflow is as simple as naming the task, adding a description, and assigning it to the responsible party.
By using the ticket system within our Helpdesk, teams will know how tasks are progressing, who is responsible, and if there are any roadblocks in the process. Having visibility and accountability ensures everyone is on the same page when completing a workflow together.
When tasks are completed by teammates or Capacity, you can also add actions, approvals, Guided Conversations, and Notifications to the process you’re working through. This ensures that there are no lags in-between steps. Whether there are handoffs between teams or you’re picking up a task after automation, everyone can stay up-to-date.
Capacity’s RPA-powered Workflows tool makes optimizing your organization’s operations simple. RPA’s ability to infinitely execute tasks with absolute precision is a game-changer. If businesses are looking to curtail human error in tightly-controlled activities, Capacity will be there to pick up the slack.
Until now, the ability to automate work processes has been reserved for experts and engineers. Capacity’s RPA-powered Workflows tool makes optimizing your organization’s operations simple.
Our Workflows builder enables you to create digital representations of physical processes. In short, you can put the offline online.
With 50+ app integrations (and counting) and an industry-standard Developer Platform, you can assign more and more tasks to the Capacity bot over time.
Capacity’s best-in-class Helpdesk and analytics empower teams to easily track and continually improve each workflow.
Experts and engineers shouldn’t be required to simplify a process.
Optimizing your organization’s operations and work processes should be simple.
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