Just like business process management (BPM), and business process automation (BPA) and workflows, RPA is designed to make the workplace more efficient.
In the past, RPA was only accessible to large enterprises that wanted to mitigate repetitive functions while cutting costs. Now, it has had time to mature and adoption is becoming mainstream and used for digital transformation.
How has RPA evolved?
Further Reading
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The ultimate RPA software buyer’s guide
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How can you organize your RPA proof of concept?
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What is a workflow bottleneck?