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What should you look for in a chatbot platform?

by | Feb 14, 2020

First, think of your business objectives. Then, decide if you need something more general or would prefer additional customization. You also want something that is user-friendly and generally easy to deploy.

Further, AI-driven chatbots are becoming increasingly critical because customers want conversational and intelligent conversations.

Further Reading

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What exactly is an AI chatbot?

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An comprehensive introduction to chatbots

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What is chatbot automation?