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Can you use chatbots in banking?

by | Feb 14, 2020

Yes, chatbots are already being used by many of the global banks and quickly being adopted by regional and local banks for answering quick questions about account balances. In some cases, chatbots are being used in wealth management, investing, and retirement.

Further Reading

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What exactly is an AI chatbot?

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An comprehensive introduction to chatbots

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What is chatbot automation?