Cloud computing services enable businesses to collaborate more effectively, secure crucial data, and compete with larger industry rivals.
CX Upgraded: Customer Experience Tools For the Future
A great customer experience (CX) is a must-have for SMBs and enterprises alike.
Organize and Access Your Org’s Knowledge With Enterprise Search Technology
Enterprise search is an organized solution that stores and retrieves useful information that’s owned by a business.
Surprise & Delight: 3 Must-have Helpdesk Tools
Check out what helpdesk features can have a meaningful ROI for your organization.
Chatbots for Work
Chatbots are helping deliver a future where every employee enjoys the executive experience.
Empowered to Profit: 4 Ways Knowledge Management Delivers an ROI
One benefit of deploying a knowledge management system (KMS) is the way it can drive sales and reduce expenses.
Process Automation: Capacity Empowers The Workforce With One Platform
In the age of digital transformation, it’s important to stay on top of the new and evolving technology.
AfroTech 2019: Capacity’s Recap
Capacity sent three team members with vastly different backgrounds and job functions to AfroTech 2019.
Knowledge Management Systems: Four Steps to Getting Team Buy-In
A successful KMS implementation requires thoughtful planning, as even the best technology will carry the occasional hiccup.
How to Exceed Employee Expectations in Today’s Workplace
Watch our latest webinar, Employee Expectations vs. Employee Experience: How AI Can Help HR Bridge the Gap.
The Two Buckets of RPA Solutions
If you use enterprise software, you’re probably aware that Robotic Process Automation (RPA) is sprouting up everywhere.
The Most Competitive Sessions at HR Tech in Less Than 1000 Words
We filled our time at HR Tech Conference with great conversations with awesome people.