A Follow-Up To Our COVID-Bot Takeaways
Get a quick follow up on how the data trends are evolving over time.
Team Member Shout-Out: Dylan Williams
Capacity is a company that’s built on helping teams do their best work. Because of this, we have a Slack channel dedicated to praising the work of our team members. Once a month, there’s a random raffle that includes everyone who has been thanked or put in the...
Why Your Data Needs Human Supervision
Capacity employs its own in-house data labelers who are familiar with the clients we service, their individual needs, and much more!
The Biggest Takeaways From Our COVID-Bot
After the first month of deployment, we’re sharing the trends that we’ve seen from our COVID chatbot.
Our New Normal – Working Remote; Tech to Make it Permanent
Could we soon be experiencing a more distributed workforce? Scott Roller describes why this could be beneficial.
Tech Trials: Overcoming Knowledge Management Challenges
If you’re picturing the potential of knowledge sharing within your org, you’ll love the ideas discussed here.
Our Response to a Post-COVID World
Bots are ready to take on an ever-expanding range of tasks that free up teams to focus on higher ROI activities.
The Secret to Becoming a Superhero Support Agent
World-class support teams in every industry are deploying advanced AI tools for next-level service.
AI and the Future of Work: Where You Fit
We’re busting the myths about AI and machine learning (ML) that have popped up.
Functional or Fantasy? The Reality of RPA Software
In this article, we separate fact from fiction with regard to RPA software.