13 Best Zendesk Alternatives for 2025 (Pros, Cons & Pricing)
TL;DR Zendesk is powerful but often criticized for its high cost, steep learning curve, and slow implementation. Users…
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Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. Proudly headquartered in St. Louis.
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Dynamic, results-driven marketing professional leveraging excellent organizational and creative problem-solving skills to enhance marketing strategies, manage campaigns, and deliver high-quality content.
Demonstrated track record of executing complex projects within set timelines and using data-driven insights to optimize performance, generate more leads, and drive conversions.
TL;DR Zendesk is powerful but often criticized for its high cost, steep learning curve, and slow implementation. Users…
As every customer service rep, IT specialist and internal support team knows, a helpdesk ticket is an essential…
TL;DR AI agents are revolutionizing the way retailers connect with customers, optimizing operations and maximize revenue. Read to…
TL;DRAI in utilities allows providers to enhance customer support, streamline operations and meet fluctuating demand. Discover the benefits…
The mortgage industry is beginning to embrace automation and this blog post from Capacity illustrates 10 reasons why.
Glide recently surveyed more than 1,000 operations leaders and uncovered a striking insight: 28% of businesses are already…
From underwriting and claims processing to customer service and compliance, AI can help insurance companies reduce costs, improve…
The banking industry has been quick to adopt artificial intelligence (AI)—and for good reason. In an industry with…
TL;DR Automated claims processing uses AI to streamline insurance claims, reducing manual work and errors. Benefits include faster…
Artificial intelligence (AI) is driving a seismic shift across the financial services sector. Once limited to error-prone customer…
This article highlights how Capacity has helped mortgage customers experience success. Check out our top mortgage use cases.
To drive retail growth, many retailers focus on their products and marketing initiatives. But standing out isn’t just…