by Gabe Fennema | Apr 19, 2023
by Gabe Fennema | Dec 9, 2020
Freshdesk is an online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster. What can you do with Capacity and Freshdesk Check ticket status of [TICKET_NUMBER] Freshdesk Features: Ticketing Collaboration...
by Gabe Fennema | Nov 9, 2020
ManageEngine offers complete and easy solutions for your most difficult IT management problems to keep your business safe, and ensure high availability. What can you do with Capacity and ManageEngine View ticket status View ticket details ManageEngine Features: IT...
by Gabe Fennema | Jul 14, 2019
Zendesk is a CRM software for support, sales, and customer engagement is designed to create better customer relationships. What can you do with Capacity and Zendesk? Show me details for the Smith ticket. Show me all high priority tickets. What is the internal note on...
by Alexa Schmitt Bugler | Jul 14, 2019
ServiceNow is a company that provides service management software as a service. ServiceNow transforms the impact, speed, and delivery of IT. It specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM) What can you...