While comparing manual underwriting to automated mortgage approval is comparing apples to oranges, it really comes down to speed. Manual underwriting can take upwards of 60 days. However, automated mortgage approvals can occur in minutes.
Intelligent Virtual Agents
Integrated AI-powered chat, voice, email and web self-service.
Agent Assist + Live Support
Provide coaching, monitoring and real-time AI suggestions.
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Automate tasks, streamline operations and enhance efficiency.
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Speech recognition, branded voices, sentiment and biometrics.
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Enterprise-grade security with 250+ prebuilt integrations.
Increase Deflections
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Reduce Handle Time
Accelerate resolutions with real-time AI agent assist for live support.
Increase Conversions
Boost engagement and sales with automated, intelligent customer interactions.
Automate Processes
Streamline repetitive tasks with AI workflows and automations.
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Who is Capacity?
Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. Proudly headquartered in St. Louis.