Capacity enables institutions to support students with the necessary resources throughout the school year.
Keeping students motivated throughout the school year requires a lot of time and resources. Capacity empowers schools with AI-powered life coaches to support students as they achieve their educational goals.
To prevent students from falling behind, Capacity can nudge students when their activity in the LMS is low or they have not opened their syllabus.
Depending on if a student is identified as low or high risk for dropping out, Capacity can remind the student to log in to the LMS, review the class syllabus, and stay on track for graduation.
Identifying patterns in student behavior can help schools understand when they should step in to assist.
Capacity monitors activity such as missing orientation, unopened syllabi, incomplete assignments, and falling grades. Once a threshold is crossed, the Capacity helpdesk can intelligently inform the students’ advisor to intervene when these patterns occur.
Regardless if a student is over or underperforming, analytics can lead to better outcomes. With a support automation platform like Capacity, institutions can recognize the students who are excelling and encourage the students who need additional support without missing a beat.
Our industry-standard analytics dashboard also makes it easy to track students’ most frequently asked questions, which department gets the most questions, any knowledge that needs refreshing, and more.