With digital transformation streamlining various business processes, implementing artificial intelligence (AI) and machine learning (ML) solutions is becoming integral to success. One of the key elements of efficient business operation is top-notch customer service....
Dealing with mortgage origination as a mortgage lender was once a time-consuming process because of the high volume of loans as well as the time taken to process them. Working with underwriters is already complicated and can lead to extra manual work that sometimes...
As 2020 draws to a close at long last, it’s time to look back at a year full of surprises and think through what they might mean for the future. It’s safe to say that no one’s predictions for this year were correct. Nobody could have predicted the...
Creating a healthy and lively company culture is no easy task, which is why we wanted to highlight the individuals responsible for working towards making Capacity’s culture unique and second to none. Meet our Talent Acquisition Manager, Kate Bell, and our Experience...
Though Capacity was created to help teams do their best work, we’re also big advocates of having fun while doing it. At Capacity, our chatbot can easily be white-labeled to match the brand colors and personalities of our customers. Many of our customers have...
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