Last week, the Capacity team joined TMC members from across the country for TMC Days, Miami Nights. From innovative sessions to insightful conversations, we left feeling energized with several key takeaways. 1. The mortgage industry has gone paperless, but not...
In the beginning of March, the Capacity team traveled to the Sonoran Desert for a few fun days at L1 Summit. We enjoyed attending all of the outstanding events and connecting with new and familiar faces. Here’s some highlights of a few of our favorite sessions and...
We’d like to formally introduce MOBi – PRMG’s online business intelligence. MOBi provides instant answers to team members, saving them valuable time to work on other more important tasks. Who is MOBi? MOBi stands for My Online Business Intelligence. PRMG uses...
Innovations in technology mean that lenders can close more loans faster. This article will discuss how task-based workflow platforms like Capacity can streamline everyday processes and boost productivity through robotic processing automation (RPA). However, before we...
Everyone is looking to ramp up their CX strategies in 2022. Need some inspiration to help get the gears turning? We have the ultimate list of recommended books from customer experience leaders that will help elevate your game. On The Support Automation Show, a podcast...
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