by Team Capacity | Aug 3, 2022 | Automation, Mortgage Industry, Support Automation
Mortgage lenders are constantly bogged down with shoulder taps, repetitive tasks, and other problems that arise during loan origination and servicing. AI-powered automation solutions promise to make lending more efficient and streamlined than it’s ever been...by Team Capacity | Jul 18, 2022 | Artificial Intelligence, Automation, Chatbot, Helpdesks, Process Automation, SaaS
It’s no surprise that nearly 100% of SaaS businesses use at least one SaaS product in their tech stack. With the SaaS industry always shifting and moving, support teams in these companies often get caught bogged down with tedious, time-consuming work, and repetitive...by Team Capacity | Jun 17, 2022 | Automation, Customer Spotlight, Support Automation
From providing applicants with instant answers to integrating with Facebook Messenger, Next Move has transformed their business by implementing Capacity’s AI-powered support automation platform. Since onboarding, 92% of people who interact with Next Move’s...by Team Capacity | May 9, 2022 | Artificial Intelligence, Chatbot, Knowledge Management Systems, Process Automation
Creating a positive employee experience has likely been your top priority for a while. But how successful have you been at it? Without the use of technology to streamline work processes, burnout can easily happen. Your employees are your most important asset –...by Team Capacity | May 9, 2022 | 2022 Events, Mortgage Industry, Support Automation
The Capacity team traveled to Anaheim, CA to attend California MBA’s Mortgage Innovators 2022 Conference. Implementing new technology solutions is a crucial step for any business in the mortgage industry. Our team attended several innovative sessions that provided key...Cookie | Duration | Description |
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