Why Your Data Needs Human Supervision
Capacity employs its own in-house data labelers who are familiar with the clients we service, their individual needs,…
Most Recent Articles
The Biggest Takeaways From Our COVID-Bot
After the first month of deployment, we're sharing the trends that we've seen from our COVID chatbot.
Our New Normal – Working Remote; Tech to Make it Permanent
Could we soon be experiencing a more distributed workforce? Scott Roller describes why this could be beneficial.
Tech Trials: Overcoming Knowledge Management Challenges
If you’re picturing the potential of knowledge sharing within your org, you’ll love the ideas discussed here.
The Secret to Becoming a Superhero Support Agent
World-class support teams in every industry are deploying advanced AI tools for next-level service.
AI and the Future of Work: Where You Fit
We're busting the myths about AI and machine learning (ML) that have popped up.
Functional or Fantasy? The Reality of RPA Software
In this article, we separate fact from fiction with regard to RPA software.
What Not to do When Creating a Digital Transformation Strategy
Rather than telling you how to create a digital transformation strategy, we’ve highlighted the areas to avoid.
HR.com & Capacity Offer a FREE Coronavirus Chatbot
Capacity and HR.com have made a free COVID-19 resource available to any organization.
25 Companies Changing the Mortgage Industry
In the age of digital transformation, the mortgage industry has been slowly evolving and offering more automated solutions.
Tech Bottleneck: 4 Hidden Enterprise AI Challenges
Improved CX, employee retention, and productivity are hallmark features of enterprise AI.
Team Member Shout-Out: Bre Evans
This month, we're recognizing our Controller, Bre Evans.