The Closure Index: What Our Research Reveals About AI, Humans and Supporting Customers Right
Customer support teams are closing more tickets than ever before. AI Agents and automation can handle higher volumes.…
Most Recent Articles
Why Chatbots Accelerate Trust
When implemented correctly, chatbots powered by automation have the power to transform business operations and exceed expectations.
Get The Most Out of Your Day With Workflows
Discover how to automate a full process and why automating processes is important in making your work flow.
Our Response to a Post-COVID World
Bots are ready to take on an ever-expanding range of tasks that free up teams to focus on…
The White House’s New AI Executive Order Explained
Here at Capacity, we're experts in AI, so we're glad to share a few thoughts on the new…
Workflow Empowerment: Bringing RPA, AI, and the Future of Work Together
Daniel Coyle’s The Culture Code is one of the seminal works regarding the way culture is developed in…
Say hello to Capacity: more than an AI chatbot
We raised $13.2 million for our Series B financing round, and we officially rebranded from Jane.ai to Capacity.
AI Recruiting is the Future of Staffing
The recruiting industry is no stranger to artificial intelligence. In fact, in some ways, it's abound with it.
Artificial Intelligence for Education
There's no shortage of speculation on how artificial intelligence will impact how we teach and how we learn.
Meet HR’s First AI-Powered Teammate
We're showing the many ways Capacity can add value to the HR space at the HR Tech Conference.
Meet the Mortgage Industry’s First AI-Powered Teammate
There’s a lot of chatter these days around the ways AI can automate the mortgage industry.
AI in the Workplace Started Here
For the first time in the history of the world, the top-selling holiday item on Amazon wasn’t a…