by Team Capacity | Jan 11, 2022 | Artificial Intelligence
Coming across a new product that appears to have everything your company needs can be exciting. However, regardless of how perfect the tool may be, it’s necessary to get to the nitty-gritty, ask questions, and ensure the product stands up to your expectation before... 
by Team Capacity | Oct 20, 2021 | Artificial Intelligence
Despite interest in clinical trials, recruitment can be slower and more challenging than anticipated. For example, research shows that most cancer clinical trials do not meet their enrollment targets. Only eight percent of cancer patients participate in clinical... 
by Team Capacity | Sep 13, 2021 | Artificial Intelligence
If you love using technology to build innovative solutions to business challenges, you’re going to love Capacity’s new podcast. The Support Automation Show is hosted by Justin Schmidt. There is a global shift toward automated customer support, and we want... by Team Capacity | Jul 6, 2021 | Artificial Intelligence
We sat down with Katherine Campbell, Chief Digital Officer at Assurance Financial, to learn how she has supported the loan officers at her organization with a Capacity and Sales Boomerang integration. In this interview, she shares how to increase a loan officer’s... 
by Team Capacity | Apr 27, 2021 | Artificial Intelligence
In his free time, Jeremy Grafke is a mild-mannered Kansas Citian working toward his MBA. But when employees or customers of LeaderOne Financial Corporation need help, he dives into action, answering their questions and leading the support automation initiative. Jeremy... 
