by Gabe Fennema | Mar 24, 2023
AI-driven chatbots store your conversation history to have context for future conversations and to help end users who want to remember previously discussed topics. The time the chat history is stored depends heavily on the chatbot provider and any 3rd party services...
by Team Capacity | Mar 2, 2023
Gone are the days of drowning in tedious tasks and repetitive routines. It’s time to break free from the chains of manual labor. Step into a future where innovation and simple processes move business forward. We’ll look at six dynamic ways to transform...
by Team Capacity | Mar 2, 2023
What is workflow automation? In 2023, workflow automation has evolved to include using AI and automation to complete tasks as part of the larger workflow. Automating workflows can help businesses save time and money and speed up the workflow to reduce errors and...
by Alexa Schmitt Bugler | Feb 17, 2023
What is AI customer support? AI customer support uses artificial intelligence to solve low-level service issues. AI can answer common customer questions, manage nuanced tickets, and personalize consumer experiences. This leads to shorter wait times, better agent...
by Team Capacity | Feb 10, 2023
What is an event chatbot? An event chatbot is designed to instantly interact with people attending a live event to answer all questions. In other words, it’s simply a bot that talks like a human. The purpose of an event chatbot is to provide automated...
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