by Team Capacity | May 26, 2023
If you browse the internet today, chances are you’ve interacted with an automated chatbot. In fact, ever since Facebook launched Messenger chatbots back in 2016, the technology’s popularity has seen a huge boost. Brands are constantly looking to explore its value for...
by Team Capacity | Apr 20, 2023
Have you chatted with a robot lately? No, we’re not talking about R2D2 or C3PO from Star Wars. We’re talking about AI chatbots online. These talking machines are everywhere, from online customer support to social media messaging. But what’s the...
by Alexa Schmitt Bugler | Apr 13, 2023
AI is the Roy Kent of today’s business world. (S/O to my fellow Ted Lasso fans.) It’s here, it’s there. It’s every-(edited)-ing-where. But the way the world is jumping headfirst into automation, it’s important to remember: AI is a tool....
by Alexa Schmitt Bugler | Apr 13, 2023
We have officially entered the Jetson’s age of connectivity. Our cars can trigger an automation to open the garage and flip on the lights as we get close to home. We can start our vacuum cleaners and washing machines from 1000 miles away with a tap of the screen...
by Gabe Fennema | Mar 24, 2023
AI-driven chatbots store your conversation history to have context for future conversations and to help end users who want to remember previously discussed topics. The time the chat history is stored depends heavily on the chatbot provider and any 3rd party services...