by Alexa Schmitt Bugler | Dec 16, 2022
Ah, the humble shared team inbox. It may not sound like the most exciting topic in the world, but let me tell you, it’s the unsung hero of modern workplace communication. If you’ve ever found yourself drowning in a sea of emails, losing track of important...
by Alexa Schmitt Bugler | Nov 22, 2022
What is insurance automation? Insurance automation applies software to simplify policy and claims processes. RPA and AI technologies streamline tasks like submitting claims, making them more efficient and error-free. Other complex insurance processes like...
by Team Capacity | Oct 14, 2022 | Artificial Intelligence
Among popular support team buzzwords such as automation, live chat, knowledge base, and ticket management, is helpdesk. For most professionals, the term conjures up images of headset-wearing support agents fielding inbound questions about password resets, account...
by Team Capacity | Jan 25, 2022 | Artificial Intelligence
Whether you’re just starting in the mortgage industry or you’ve been working as a loan originator for decades, there are tools available that can help you maximize your productivity and, ultimately, tell you how to close more loans. Gaining clients, building...
by Team Capacity | Nov 16, 2021 | Artificial Intelligence
The holidays are right around the corner, and 2022 is not far behind! Take this time to plan new goals, reflect on the past year, and thank your clients for their support. Showing your appreciation to clients can help build rapport and long lasting relationships....
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