by Team Capacity | Apr 21, 2020 | Artificial Intelligence
After our first month of deployment, we wanted to take a moment to reflect on the COVID chatbot resource that our team launched with HR.com. Like many organizations, our team had to quickly pivot to ensure we stayed true to our mission of helping teams do their best...
by Team Capacity | Mar 24, 2020 | AI Agents & Automation
Support agents are the proverbial heroes of the modern enterprise. From customer satisfaction to IT troubleshooting, the service pros are charged with keeping clients happy and productivity buzzing. And as they say, with great power, comes great responsibility. This...
by Team Capacity | Mar 10, 2020 | Artificial Intelligence
Along with our partners at world-renowned GPU provider, Nvidia, and professional services icon, EXL, the human resources community, HR.com, has been among the most proactive businesses in addressing the coronavirus. As a leading provider of human resources knowledge,...
by Team Capacity | Mar 2, 2020 | AI Agents & Automation
There’s a lot of hype around cloud computing, and justifiably so. Faster, increasingly mobile business models are emerging, and software tools are quick to accommodate. But, as appealing as these SaaS systems might be, identifying those that matter most is difficult....
by Team Capacity | Feb 21, 2020 | AI Agents & Automation
Enterprise AI is often praised for the positive impact it has on an organization’s bottom line. However, it’s presence in the workplace alone enables more efficiency and productivity since it can exponentially increase communication among customers and employees...
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