by Julia Dalton | Jul 30, 2026 | AI Agents & Automation
Voice is still the channel your customers reach for when it actually matters. The billing problem they can’t figure out. The claim that’s stuck. The thing they’ve already tried to solve twice online and now they just want to talk to someone.... by Team Capacity | Apr 8, 2025 | News & Stories
Keeping up with AI headlines can feel like a full-time job, but if you want to understand the future of support automation, you’ve landed in the right place. In our latest webinar with CEO David Karandish, we took a deep dive into the future of support and... by Team Capacity | May 1, 2024 | News & Stories
Is your team drowning in support tickets? Struggling to get eyes on the pile of customer questions in your helpdesk, or respond to them quickly enough? Lean teams, heavy workloads, and rising customer demands put tremendous strain on support strategies. But... 
by David Karandish | Aug 21, 2019 | News & Stories
The secure, AI-powered knowledge sharing platform designed to help teams do their best work. Today is an exciting day. I’m thrilled to announce that we raised $13.2 million for our Series B financing round, and we have now officially rebranded from Jane.ai to... 
