by Team Capacity | Apr 7, 2023
It’s time to be honest about productivity in the workplace. One report notes that the average employee is only productive for 2 hours and 53 minutes daily. Yikes! How could that be? In one study conducted by researchers at the University of California, Irvine, they...
by Team Capacity | Apr 6, 2023
Imagine this: AI chatbots are taking over customer service. No, this isn’t the start of a dystopian sci-fi movie — it’s true! But in all the best ways. Artificial intelligence is a hot-button issue this year as it finds its way into every business sector. But...
by Alexa Schmitt Bugler | Apr 6, 2023
Reducing customer support tickets makes both your customers and your agents happy. Customers get their questions answered faster, which boosts their satisfaction. And, agents don’t have to spend their day replying to the same, basic questions all day long, so...
by Alexa Schmitt Bugler | Mar 31, 2023
Businesses are increasingly turning to Artificial Intelligence (AI) tools to help them automate tasks, streamline processes, and gain better insights into data. AI-powered solutions have the potential to revolutionize entire industries, from finance to healthcare, and...
by Murph Krajewski | Mar 31, 2023
Small businesses may not have the resources of large corporations, but they can enjoy using artificial intelligence (AI). The good news is AI technology is becoming more accessible and affordable, making it an excellent option for small businesses looking to improve...
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