by Carey Morgan | Jul 9, 2025 | News & Stories
Big news! Capacity has once again been named to the KMWorld AI 100 list. The list recognizes companies at the leading edge of innovation in AI-powered knowledge management. Capacity’s AI-powered support automation platform connects entire tech stacks to answer... by Team Capacity | Apr 8, 2025 | News & Stories
Keeping up with AI headlines can feel like a full-time job, but if you want to understand the future of support automation, you’ve landed in the right place. In our latest webinar with CEO David Karandish, we took a deep dive into the future of support and... by Team Capacity | Feb 4, 2025 | News & Stories
Capacity, an AI-powered support automation platform, is expanding its scheduling capabilities with the acquisition of YouCanBookMe. With tech from YouCanBookMe, Capacity users will soon be able to manage their availability across multiple calendars with custom booking... by Team Capacity | Jan 23, 2025 | Artificial Intelligence
Many nonprofits know the struggle: limited resources and growing demands that get in the way of their true mission, serving their communities. But emerging technologies like AI offer nonprofits real, cost-effective strategies to work more efficiently across the entire... by Team Capacity | Dec 7, 2024 | News & Stories
Electrolux, the 2nd largest home appliance manufacturer in the world who sells under a variety of brand names worldwide like Frigidaire and AEG, made the transformation to AI-powered virtual agents six months ago to automate more in their contact center. Ross Tudor,... 
