by Alexa Schmitt Bugler | Sep 11, 2025 | Artificial Intelligence
Glide recently surveyed more than 1,000 operations leaders and uncovered a striking insight: 28% of businesses are already leveraging AI, and another 45% are actively implementing it. That means nearly three-quarters of organizations are actively investing in...
by Carey Morgan | Aug 26, 2025 | Artificial Intelligence
Too many tabs. Too many tools. Too much wasted time. If your Contact Center agents are juggling multiple systems just to complete basic tasks, you’re not alone – and you’re definitely not operating at peak efficiency. The root cause? A lack of Contact...
by Alexa Schmitt Bugler | Aug 8, 2025 | Artificial Intelligence
From underwriting and claims processing to customer service and compliance, AI can help insurance companies reduce costs, improve customer satisfaction, and increase operational efficiency. In fact, according to a recent survey from Glide of over 1,000 operations...
by Alexa Schmitt Bugler | Aug 6, 2025 | Artificial Intelligence
The banking industry has been quick to adopt artificial intelligence (AI)—and for good reason. In an industry with such a high number of customers and clients, tons of numbers to crunch, and the high risk of expensive errors, AI offers a way to work much more...
by Alexa Schmitt Bugler | Jul 25, 2025 | Artificial Intelligence
In an industry built on trust, precision, and timely support, traditional insurance claims processing is often a source of frustration for both insurers and policyholders. Long cycle times, manual data entry, slow support, and siloed information are just a few of the...
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