by Scott Litman | Sep 19, 2025 | News & Stories
Q & A with Karen Kraft, Associate Director of Consumer Insights & Analytics, Johnsonville What are some of the current pain points that you were looking for Capacity’s Answer Engine® to alleviate? We initially hired Capacity’s Answer Engine to help us more...
by Team Capacity | Jan 23, 2025 | Artificial Intelligence
Many nonprofits know the struggle: limited resources and growing demands that get in the way of their true mission, serving their communities. But emerging technologies like AI offer nonprofits real, cost-effective strategies to work more efficiently across the entire...
by Team Capacity | Dec 7, 2024 | News & Stories
Electrolux, the 2nd largest home appliance manufacturer in the world who sells under a variety of brand names worldwide like Frigidaire and AEG, made the transformation to AI-powered virtual agents six months ago to automate more in their contact center. Ross Tudor,...
by Team Capacity | Jan 25, 2024 | News & Stories
Here at Capacity, we believe our platform has the power to transform businesses everywhere, including our own. We like to say we drink our own champagne: the entire Capacity team uses the Capacity platform for self-service. This reduces time spent on tedious tasks and...
by Team Capacity | Mar 7, 2022 | News & Stories
We’d like to formally introduce MOBi – PRMG’s online business intelligence. MOBi provides instant answers to team members, saving them valuable time to work on other more important tasks. Who is MOBi? MOBi stands for My Online Business Intelligence. PRMG uses...
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