by Scott Litman | Sep 19, 2025 | Artificial Intelligence
Q & A with Karen Kraft, Associate Director of Consumer Insights & Analytics, Johnsonville What are some of the current pain points that you were looking for Capacity’s Answer Engine® to alleviate? We initially hired Capacity’s Answer Engine to help us more...
by marketing team | Dec 7, 2024 | Artificial Intelligence
Electrolux, the 2nd largest home appliance manufacturer in the world who sells under a variety of brand names worldwide like Frigidaire and AEG, made the transformation to AI-powered virtual agents six months ago to automate more in their contact center. Ross Tudor,...
by Team Capacity | Jan 25, 2024 | Artificial Intelligence
Here at Capacity, we believe our platform has the power to transform businesses everywhere, including our own. We like to say we drink our own champagne: the entire Capacity team uses the Capacity platform for self-service. This reduces time spent on tedious tasks and...
by Team Capacity | Mar 7, 2022 | Artificial Intelligence
We’d like to formally introduce MOBi – PRMG’s online business intelligence. MOBi provides instant answers to team members, saving them valuable time to work on other more important tasks. Who is MOBi? MOBi stands for My Online Business Intelligence. PRMG uses...
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