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Founded in 2017 by David Karandish and Chris Sims, and part of the Equity.com incubator. Proudly headquartered in St. Louis.
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What is tier 0 support?

by Team Capacity | Jan 6, 2021

Tier 0 support is automated or self-service solutions that users can access themselves without human involvement. When a customer uses a chatbot to get answers to FAQs this is a great example of Tier 0 support.