Our CoPilot Console makes it easy for your team’s administrators to filter, organize, and respond to inbound inquires. It’s like an email inbox that’s actually enjoyable to manage.
The CoPilot at your org can effortlessly pinpoint information in our AI-assisted knowledge base from internal and external inquiries, documents, spreadsheets, and website pages to make sure everything is accurate and up-to-date.
Capacity holds tacit knowledge in dialogues, which provides you with unmatched question-and-answer exchanges.
With Capacity, your documents and spreadsheets are knowledge-mined, so you can quickly and easily update your information when it’s convenient for you.
Searching for information on other solutions is tedious. Capacity is neatly and intuitively organized, so you can always find the information you need.
With guided conversations, you can easily create experiences that are tailor-made to fit the needs of your organization. The only limit is your imagination and the demands of your team.
When Capacity doesn’t know the answer to a question, it intelligently requests backup from a human-in-the-loop.
Choose one or multiple admins from your team to direct the CoPilot Console—AI-assisted knowledge management will support their efforts.
CoPilots can respond to, forward, or dismiss any questions Capacity couldn’t automatically answer. Over time, fewer and fewer questions will require human-in-the-loop intervention.
Specify which users have access to which information—whether by department, location, group, etc.
With broadcasts, you can schedule and send company-wide messages to everyone via their preferred communication channel. Rest easy knowing your team is getting the critical knowledge they need when they need it from an AI-powered knowledge sharing platform.
Capacity shares knowledge no matter what form that knowledge takes. Smart notifications will keep your team connected, engaged, and empowered.
Keep your workflow, well, flowing. Hear from the apps you want to hear from, when and how you want to hear from them.
Always be sure you’re operating with the latest and most accurate knowledge to get the job done. Broadcasts are made for those who can’t afford what they don’t know.
Ask what you’ve got to ask, and get back to work. You’ll be automatically updated when your question receives an answer.