Your company’s AI-powered switchboard.

Our CoPilot Console makes it easy for your org’s admins to filter, organize, and respond to inbound inquiries. It’s like an email inbox, but enjoyable.

Capacity’s brain is the heart of your organization.

The CoPilot at your org can effortlessly pinpoint information in our AI-assisted knowledge base from internal and external inquiries, documents, spreadsheets, and website pages to make sure everything is accurate and up-to-date.

  • Access expansive knowledge

    Capacity holds tacit knowledge in dialogues, which provides you with unmatched question-and-answer exchanges.

  • Make changes as they occur

    With Capacity, your documents and spreadsheets are knowledge-mined, so you can quickly and easily update your information when it’s convenient for you.

  • Find what you need, now

    Searching for information on other solutions is tedious. Capacity is neatly and intuitively organized, so you can always find the information you need.

Direct the discourse.

With guided conversations, you can easily create experiences that are tailor-made to fit the needs of your organization. The only limit is your imagination and the demands of your team.

Call for reinforcements.

When Capacity doesn’t know the answer to a question, it intelligently requests backup from a human-in-the-loop.

  • You call them experts, we call them CoPilots

    Choose one or multiple admins from your team to direct the CoPilot Console—AI-assisted knowledge management will support their efforts.

  • Feel confident knowing all questions are touched

    CoPilots can respond to, forward, or dismiss any questions Capacity couldn’t automatically answer. Over time, fewer and fewer questions will require human-in-the-loop intervention.

User permissions fit for an enterprise outfit.

Specify which users have access to which information—whether by department, location, group, etc.

Get the message out, get on the same page.

With broadcasts, you can schedule and send company-wide messages to everyone via their preferred communication channel. Rest easy knowing your team is getting the critical knowledge they need when they need it from an AI-powered knowledge sharing platform.

Up-to-the-minute updates to stay up-to-speed.

Capacity shares knowledge no matter what form that knowledge takes. Smart notifications will keep your team connected, engaged, and empowered.

  • Connect with your apps

    Keep your workflow, well, flowing. Hear from the apps you want to hear from, when and how you want to hear from them.

  • Stay in the loop with broadcasts

    Always be sure you’re operating with the latest and most accurate knowledge to get the job done. Broadcasts are made for those who can’t afford what they don’t know.

  • Know when your questions get answered

    Ask what you’ve got to ask, and get back to work. You’ll be automatically updated when your question receives an answer.