Processing claims is one of the most time-consuming processes in the insurance industry. As such, it is also highly prone to human errors. One slight variation in numbers can lead to a devastating ripple effect for every stakeholder. It can also lead to claims and payment delays.
However, RPA bots improve claim processing by mitigating data entry errors and processing claims quicker, and more efficiently than human team members. As such, claims processing is optimized and efficiency augmented.