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Top 5 AI Tools for Business

by | Mar 31, 2023

Businesses are increasingly turning to Artificial Intelligence (AI) tools to help them automate tasks, streamline processes, and gain better insights into data. AI-powered solutions have the potential to revolutionize entire industries, from finance to healthcare, and beyond.

But what exactly does AI provide that traditional methods don’t? And what are the best AI solutions for your business?

illustration of capacity offering a user the choice of "yes" or "no" to the question "would you recommend this product to a friend" as well as a response from capacity saying "great, how would you rate your overall experience with us today" and then four stars out of five selected

Automate Your Work

Capacity’s enterprise AI chatbot can help:

  • Answer FAQs anytime, anywhere
  • Find relevant documents within seconds
  • Give surveys and collect feedback

In this blog post, we’ll break down what AI business tools are, how they apply to your work, and how you can use them to grow.

First, let’s look at what AI technology is. In a nutshell, AI uses algorithms to recognize patterns within data and make decisions without any human help. It’s often used for tasks that require a high degree of precision, such as data processing or entry.

There are many applications of AI. Natural language processing, robotic process automation, and predictive analytics all affect business in different ways. NLP, for example, interprets text, such as an email or a document. RPA automates repetitive tasks like data entry.

Image explaining the definition of AI technology.

Questions to Keep In Mind

Since AI tools for business have different capabilities, ask yourself these 6 questions while researching solutions:

  • How could the product improve my business?
  • Is it easy to use, and can I get help if I need it?
  • What are the upfront and long-term costs?
  • Does it integrate with the systems I already use?
  • How does the solution protect data and comply to industry regulations?
  • Is the solution scalable? Will it grow with you as your business needs change over time?

By giving careful consideration to these questions, you’ll ensure that you get the most out of your chosen AI tool. The benefits of AI tools for business include increased efficiency, reduced costs, and improved customer or employee experiences. Better data insights can also help businesses adapt and grow, whether they’re in retail or finance.

With these benefits in mind, it’s important to select the right solution for your needs. Luckily, we’ve done some research for you.

So let’s dive in!

Top 5 AI Tools for Business

Image showing the top AI tools for businesses.

Capacity

Capacity is the most powerful all-in-one AI and automation platform on the market. The solution uses NLP and RPA to make knowledge instantly accessible and work more efficient and accurate.

Its AI-powered chatbot answers over 90% of repetitive questions, both internally and externally, and can integrate with email, SMS, Slack, Microsoft Teams, and more.

Similarly, Capacity’s advanced RPA technology automates mundane, time-consuming tasks. It can pull, collate, and index data as well as kickstart processes. It’s especially useful for things like processing invoices, onboarding new hires or clients, submitting claims forms, and more.

Pros: Cutting-edge NLP and RPA; third-party integrations with tools like Salesforce and Microsoft Office; and robust privacy protections and regulation compliance.

Cons: The interface may be confusing for new users. However, Capacity’s Customer Success team, and built-in training articles and videos, are always available to help.

Price: Try it for free today!

illustration of capacity offering a user the choice of "yes" or "no" to the question "would you recommend this product to a friend" as well as a response from capacity saying "great, how would you rate your overall experience with us today" and then four stars out of five selected

Automate Your Work

Capacity’s enterprise AI chatbot can help:

  • Answer FAQs anytime, anywhere
  • Find relevant documents within seconds
  • Give surveys and collect feedback

Chargebee

Chargebee is a revenue management platform designed to automate billing, receivables, and regulation compliance.

With Chargebee, collect and settle recurring payments, identify defaulters in advance, and analyze and forecast business growth.

Pros: Fully compliant with tax and privacy regulations; extensive customization options; integrations with major business systems such as PayPal and Shopify.

Cons: There is no free trial, so users must switch completely before trying.

Pricing: Unavailable

Textel

Textel helps businesses connect with customers where they are: on their phones. Send mass alerts or reminders, perform customer service, and set up appointments—all via text.

Textel’s guided conversations, powered by NLP, help you provide instant self-service for little effort and reduce call volume. With automation, you can schedule messages and backfill your CRM with customer information.

Pros: Allows agents to seamlessly switch between conversations; integrates with major CRMs and databases.

Cons: Limited to text support.

Pricing: Unavailable

Integrify

Integrify offers comprehensive process automation, workflow management, and operations visibility.

Build custom, visual processes (like support requests or contract approvals) then allow Integrify to begin executing. You can also design forms and customize your service portal.

Pros: Highly customizable; robust analytics capabilities.

Cons: Limited third-party integrations; businesses need extensive training and support to use effectively.

Pricing: Unavailable

Jasper

Jasper uses generative AI to create content. Use open-ended commands to create advertising copy, social media posts, articles, emails, and even art.

Trained on industry best practices, Jasper has extensive built-in capabilities like an intelligent research chatbot, templates, and buttons to expand, reword, or simplify ideas.

Pros: Simple, easy-to-use interface; native support for other AI writing tools like Grammarly; lots of flexibility and room for creativity.

Cons: Not completely fact-checked or always accurate; plagiarism detection features are only available on higher pricing tiers.

Pricing: Offers a free trial. Business pricing starts at $49/month/user.

If the solutions above are anything to go by, the possibilities of AI tools for business are endless!

Key Takeaways

AI tools can be a great asset to businesses, helping them automate mundane tasks and gain better insights into their data. From natural language processing to robotic process automation, there are many applications of AI that can help your business grow.

If you’re looking for an effective way to increase productivity, accuracy, or customer engagement without raising expenses, consider investing in an AI tool for business.

Ready to see AI tech in action? Try Capacity for free today!

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