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Your competitors are automating. Are you?

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Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. Proudly headquartered in St. Louis.

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Capacity
Platform⌄

AI Powers Faster Resolutions. Period.

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Intelligent Virtual AgentsIntegrated AI-powered chat, voice, email and web self-service. Conversational AISpeech recognition, branded voices, sentiment and biometrics. Agent Assist + Live SupportProvide coaching, monitoring and real-time AI suggestions. Insights + AnalyticsTrack performance and gain predictive insight to optimize interactions. Campaigns + WorkflowsAutomate tasks, streamline operations and enhance efficiency. Security + IntegrationsEnterprise-grade security with 250+ prebuilt integrations.
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Automate support for customers and teams

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Increase DeflectionsAutomated AI self-service across every channel for seamless support. Reduce Handle TimeAccelerate resolutions with real-time AI agent assist for live support. Increase ConversionsBoost engagement and sales with automated, intelligent customer interactions. Automate ProcessesStreamline repetitive tasks with AI workflows and automations.
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AutomotiveBeautyBPOCPGRetail/EcommerceEducationBanking/Credit UnionsInsuranceSee all →
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eBook

Your competitors are automating. Are you?

AI is transforming contact centers. Cut call volume, and stay ahead.

Get the guidebook
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Who is Capacity?

Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. Proudly headquartered in St. Louis.

Learn More
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How Capacity Uses Capacity: Featuring our HR and Finance Team

How Capacity Uses Capacity: Featuring our HR and Finance Team

by Team Capacity | Aug 11, 2022

Here at Capacity, we believe our platform has the power to transform businesses everywhere, including our own HR and Finance team.

Why Capacity is the Best Place for Career Growth

Why Capacity is the Best Place for Career Growth

by Team Capacity | Oct 14, 2021

Further your career here at Capacity! Learn what makes Capacity stand out and why working it’s the best place for career growth.

4 Tips to Rock a Virtual Interview

4 Tips to Rock a Virtual Interview

by Team Capacity | Oct 12, 2021

Virtual interviews and meetings are the new norm. Learn how you can go above and beyond in your next virtual interview.

How to Exceed Employee Expectations in Today’s Workplace

How to Exceed Employee Expectations in Today’s Workplace

by Team Capacity | Oct 30, 2019

Watch our latest webinar, Employee Expectations vs. Employee Experience: How AI Can Help HR Bridge the Gap.

The Most Competitive Sessions at HR Tech in Less Than 1000 Words

The Most Competitive Sessions at HR Tech in Less Than 1000 Words

by Team Capacity | Oct 10, 2019

We filled our time at HR Tech Conference with great conversations with awesome people.

Part Two: What’s Making Your Onboarding Process Inefficient

Part Two: What’s Making Your Onboarding Process Inefficient

by Team Capacity | Sep 26, 2019

Every organization has goals to grow, and without an HR team that’s dedicated to that growth, it won’t come easy.

Using Knowledge to Build a Strong Network

Using Knowledge to Build a Strong Network

by Team Capacity | Sep 24, 2019

As one of the industry’s leading events, the HR Tech Conference never fails to help professionals build a strong network.

What’s Making Your Onboarding Process Inefficient

What’s Making Your Onboarding Process Inefficient

by Team Capacity | Sep 20, 2019

Hiring a new employee is always exciting. The department is thrilled and the candidate is ready for a new start.

We Rocked the 2018 HR Tech Conference Pitchfest!

We Rocked the 2018 HR Tech Conference Pitchfest!

by Team Capacity | Sep 28, 2018

This year’s installment of the HR Technology Conference was held in beautiful Las Vegas at the Palazzo.

Meet HR’s First AI-Powered Teammate

Meet HR’s First AI-Powered Teammate

by David Karandish | Sep 4, 2018

We’re showing the many ways Capacity can add value to the HR space at the HR Tech Conference.

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Increase Deflections

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