6 Ways Personalized Customer Experience Drives Revenue in 2025
TL;DR Personalized customer experience is evolving alongside rising customer expectations. Benefits include higher customer spending, stronger brand loyalty,…














eBook
AI is transforming contact centers. Cut call volume, and stay ahead.
Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. Proudly headquartered in St. Louis.
Start your free Capacity trial
TL;DR Personalized customer experience is evolving alongside rising customer expectations. Benefits include higher customer spending, stronger brand loyalty,…
TL;DR Global energy demand is expected to rise by nearly 25% by 2050. Weather-related disruptions have caused 80%…
TL;DR AI-powered chatbots are revolutionizing customer support and business operations. They reduce wait times, increase sales, and deliver…
For years, helpdesk software has been helping countless teams to find information quickly and help customers more efficiently.…
AI-powered agentic platforms are transforming the way businesses operate—speeding up workflows, boosting team efficiency, and cutting costs along…
“Where do I reset my password?” “Can I still issue a refund after 30 days?” “What’s our privacy…
How much time do you spend digging for client information? Can you find what you need while talking…
If you’re trying to figure out how to organize a knowledge base, you’ve come to the right place!…
Your business might be sitting on a mountain of data: your internal and external documentation, files scattered across…
TL;DR AI in media industry helps companies automate manual tasks, streamline workflows, and cut operational costs. Media teams…
The AI boom may have only kicked off a few years ago, but its impact has already transformed…
Your CPG company is drowning in data—and you know it. SharePoint folders bursting with reports. Vendor dashboards collecting…