Customer Support
HR & Ops
IT Support
Sales & Marketing
These types of communications are sent or triggered based on specific types of questions. When communications are automated, customers are happier because they don’t have to wait on a human agent—their inquiries are answered immediately.
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The AI platform for every customer interaction.
AI agents across every channel. Orchestrated to automate, assist, analyze and engage.
Platform Foundation
- Customers
- Pricing
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eBook
Your competitors are automating. Are you?
AI is transforming contact centers. Cut call volume and stay ahead.
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Who is Capacity?
Founded in 2017 by David Karandish and Chris Sims, and part of the Equity.com incubator. Proudly headquartered in St. Louis.
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