How to Use Guided Conversations

Join Cherry Ignacio, Product Manager of Capacity as she walks you through the Guided Conversations feature set.

With Capacity’s Guided Conversations, you can

  • Create customized follow-up responses for your team.
  • Collect information during the chat and store it for use in additional actions.
  • Deploy these conversations anywhere they interact with Capacity; from Slack to the web.

Explore additional resources around guided conversations.