Explicit knowledge refers to knowledge that can be documented. Examples of explicit knowledge include best practices and hiring procedures.
The AI platform for every customer interaction.
AI agents across every channel. Orchestrated to automate, assist, analyze and engage.
Platform Foundation
AI is transforming contact centers. Cut call volume and stay ahead.
Get the guidebook
Founded in 2017 by David Karandish and Chris Sims, and part of the Equity.com incubator. Proudly headquartered in St. Louis.
Learn MoreExplicit knowledge refers to knowledge that can be documented. Examples of explicit knowledge include best practices and hiring procedures.