by | Oct 4, 2021


Artificial intelligence: Artificial intelligence can imitate human intelligence and comprehension via machines. Although they are not synonymous, automation and artificial intelligence are sometimes used interchangeably. Computers are capable of doing research and providing instruction. Automation, on the other hand, is entirely responsive to commands.

Algorithms: Algorithms are an essential element of computers. A collection of instructions for performing a job is known as an algorithm. Algorithms are a set of exact instructions that lead a computer through performing tasks or changing data in automation software.

Automation: Automation is the process of executing a task, activity, or procedure without the help of a human. This enables routine tasks to be accomplished without requiring human intervention.

Automation disruption: The growth of automation has caused a considerable upheaval known as automation disruption. These changes influence the workplace, the labor market, and the jobs team members perform daily.


BPA: Business process automation, a broad term for software that automates business processes, can save universities money. It also refers to the automation of any commercial process.


Controller: The controllers of dynamic systems are in charge of monitoring and changing the parameters. For a system to work, changes in input variables influence its output variables.


Data highway: A digital information superhighway is a system of interconnected computers, other devices, and data transfer techniques.

DBA: In various organizations, computer system administrators are in charge of databases. This implies they’re in control of your databases’ design, management, and security. They often work with support automation software to develop the product’s operational rules and database access restrictions.

Distributed I/O: Instead of hundreds of costly point-to-point cables, a distributed I/O system requires only a few or even one digital communication link to connect all of your process signals.


ERP: ERP is a part of an institution’s overall management strategy. Accounting, human resources, project management, and supply chain management are typical examples of programs used by colleges to manage their day-to-day operations.

Ethernet: A set of networking protocols for computers used in local area networks (LANs) (LANs). Individual data packets are sent through a network of interconnected computers known as frames by Ethernet network devices. To reduce the number of damaged data packets, each frame carries error-checking data and source and destination addresses.


Industry 4.0: Industry 4.0 refers to the fourth industrial revolution fueled by quantum computing, biotechnology, autonomous vehicles, artificial intelligence, support automation, and robots.

IF statements: Programming statements that describe a situation and tell the computer what to do. They’re also essential for telling your support automation solution what to do and when.

Integration: The ability of automation software to integrate with other programs and technologies is critical. This is also known as system integration.


Machine learning: Machine learning is a subfield of AI that focuses on teaching robots new skills. With time, a computer’s ability to solve new problems and complete given tasks improve. This is a vocabulary item in automation because it assists automated decision-making.

Machine vision: Uses pictures to offer analysis in automated inspection, motion control, and robot guiding.


NLP: Natural language processing is another field of artificial intelligence. The goal of NLP is to make it easier for computers to understand spoken language. This means that you may talk to the computer as if it were another person, and NLP will allow the machine to know what you’re saying.


Outdated: Not in use any longer.


Protocol: A set of rules that enables two computers or devices to interact with one other. Popular protocols include Transmission Control Protocol/Internet Protocol (TCP/IP), File Transfer Protocol (FTP), and Hypertext Transfer Protocol (HTTP) (HTTP).


RPA: Robotic process automation (RPA) is a powerful automation option for higher education. RPA is a fancy term for simple business process automation. It depicts the idea of a robot workforce to whom you may outsource your repetitive and manual tasks.

Rule-based system: Rule-based reasoning is used to fuel the bulk of automated operations. A rule-based architecture governs automation. Further, a human-created set of rules guides the intended functioning of an action-centric system.


Software bots: When it comes to automation, another phrase that sometimes generates confusion is “software bots.” They’re just virtual assistants that automate a procedure. Unlike traditional robots, software bots reside on our screens and are undetectable to the naked eye. They can take a variety of forms. Rule-based automation bots, for example, are one of the most common bot types.


Workflows: The phases involved in accomplishing a task or activity are referred to as processes. The job or the entire workflow can be automated with the help of automation technology.