Many nonprofits know the struggle: limited resources and growing demands that get in the way of their true mission, serving their communities. But emerging technologies like AI offer nonprofits real, cost-effective strategies to work more efficiently across the entire organization—from improving member and staff experiences to engaging with donors more deeply.
To help bring the power of AI to nonprofits, Capacity partners with Daxko. This week, the technology solution for health and fitness centers featured our work together on their blog, “12 Ways to Do More With Less Using Nonprofit AI Tools.” Here are just a few.
Member Experience
When it comes to member experience, offering effective 24/7 support while reducing the burden on teams is crucial.
The Capacity + Daxko integration gives access to crucial location and membership information, round-the-clock. Members can instantly access account details, find upcoming programs, and jumpstart registration processes. This makes it easier than ever for the community to engage with their local nonprofit—without increasing the workload on teams.
By reducing the time spent answering repetitive, simple questions, teams can focus on more impactful work and projects.
See how this works at YMCA of Greater Dayton.
Donor Experience
Daxko highlights a similar strategy for donor engagement. The Capacity + Daxko integration makes it possible to put information about donating right at the fingertips of those who need it—as soon as they ask.
This ensures that donors always get a prompt, correct response, whether they want to know about upcoming fundraising events or which programs their donation would support. It also empowers staff to focus on delivering truly impactful campaigns while freeing up their time to cultivate deeper relationships with existing donors.
Staff Experience
AI does much more than just answer questions. It can also automate repetitive tasks and accelerate the entire process of work.
The Capacity + Daxko integration can automate:
- Meeting scheduling or volunteer coordination
- Data entry, like updating donor profiles
- Membership renewals
For small teams with limited resources, any amount of time saved is precious. Reducing the need to spend time on repetitive work can also avoid burnout, which is essential for nonprofit teams that juggle multiple responsibilities and hats.
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All in all, AI offers nonprofits incredible opportunities to work smarter and more efficiently, while strengthening the impacts of their mission.
To learn more about improving efficiency and experiences with AI at your nonprofit, read the full Daxko article “12 Ways to Do More With Less Using Nonprofit AI Tools” by clicking here.