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Capacity Named to 2024 KMWorld AI 100 List
Capacity has been named to the 2024 KMWorld AI 100 List, recognizing leaders in AI-powered knowledge management.
Capacity Deepens Voice and Contact Center Capabilities with Two Acquisitions
Capacity has acquired CereProc and SmartAction, significantly expanding its voice and Contact Center offerings.
Achieve Inbox Zero with Capacity’s Autopilot
Achieve inbox zero with Autopilot, Capacity’s revolutionary generative AI feature that reads and responds to incoming emails and tickets.
How Capacity Uses Capacity: Featuring Our Customer Success Team
We’re spotlighting our Customer Success team to see how they use the Capacity platform to find answers instantly and automate workflows.
How PRMG is Using MOBi to Automate Support Internally
PRMG uses MOBi, their online business intelligence, to automate support and answer over 90% of all questions in 1.6 seconds.
ReCap: KMWorld Webinar: Top Trends for Knowledge Management
Discover the top trends of knowledge management and implement them in your organizations to provide a perfect experience.
Say hello to Capacity: more than an AI chatbot
We raised $13.2 million for our Series B financing round, and we officially rebranded from Jane.ai to Capacity.