Playing Two Truths and a Lie with LLMs

Playing Two Truths and a Lie with LLMs

Every day, I use ChatGPT, Claude and Grok in my personal life. While it’s been two and a half years, I still marvel at the superpowers that have been bequeathed to us mere mortals by OpenAI, Anthropic, and X.AI and at a trivial cost (I’m a paid subscriber to all...

Top 10 Cognigy Competitors for CX in 2025

Top 10 Cognigy Competitors for CX in 2025

With as many as 67% of customers preferring self-service, you have to meet them where they are. That means introducing self-service support options like automated website chatbots, email, social media interactions, and call automation is key to keeping customers happy...