Capacity Launches AIAssessment.com to Help Companies Get Started with AI
Capacity’s new customized AI Assessment helps companies identify opportunities, prioritize solutions and implement new technology.Â
Enterprise Search Simplified: What You Need to Know
Understanding enterprise search terminology is only a few key definitions away!
Capacity Earns Spot on G2’s 2024 Best Software Awards for AI Products and Customer Service Products
Capacity has been named to G2’s 2024 Best Software Awards, placing in the Top 50 of the AI Products and Customer Service Products lists.
How AI for High Ticket Volume Helps Support Teams During Emergencies
In the wake of COVID-19, support teams around the world are investing in AI-powered tools that allow teams to scale quickly.
How Capacity Uses Capacity: Featuring Our Customer Success Team
We’re spotlighting our Customer Success team to see how they use the Capacity platform to find answers instantly and automate workflows.
3 Tips for Adopting Tech and Ensuring Success
Once you implement technology, it’s important to have a plan in place to get your team members to adopt it in their workday. Learn more
From Pitch Competition to Partnership: Equity.com Invests in Intelligage
Capacity parent company Equity.com invests in Intelligage, a customer engagement platform.
How Our Engineering Team Uses the Product they Built
See how Capacity’s Engineering team uses the Capacity platform to automate processes and get instant answers to FAQs.
Three Signs Your Support Team Needs a Helpdesk Solution
Internal teams and external customers can benefit from an AI-powered helpdesk solution.
Q&A with the SaaStr Annual 2022 Ground Team
Get to know the team heading to SaaStr Annual 2022. Hear how they got started in software and what trends they see in SaaS.