What Customer Support Questions Can AI Answer?
Every day, AI’s potential to revolutionize customer support grows more exciting. But just what kind of questions can…















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Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. Proudly headquartered in St. Louis.
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Every day, AI’s potential to revolutionize customer support grows more exciting. But just what kind of questions can…
Do you want to take your customer operations to the next level with automation? It’s no secret that…
Capacity, an AI-powered support automation platform, is proud to announce transformational growth as it continues to help brands…
Learn how AI and automation can improve customer experience and enhance live chat agent jobs.
Subscribe to an RSS feed to be notified when we add new Capacity sub-processors (note: you will need to…
Following several acquisitions in voice AI, Capacity has been named a 2024 Speech Industry Award Winner by Speech…
Which is most important, customer service vs customer experience? Read our guide to learn the difference and how…
Ah, automation. The sweetest of words in the vocabulary of a busy business owner. Say goodbye to tedious…
Chatbots have come a long way since their early days, and now they are an integral part of…
Make sure to distinguish chatbots and conversational AI; although they are regularly used interchangeably, there is a vast…
As businesses continue to grow, so too does the demand for exceptional service. In fact, 64% of CX…
The AI chatbot revolution is upon us. Conversational AI is transforming the enterprise world, providing companies with a…