Yes, chatbots offer an online presence 24/7. AI-driven chatbots can certainly provide approval notifications to borrowers. Chatbots allow mortgage firms to serve customers at any time. Chatbots can also act as personal mortgage assistants. AI-driven chatbots can use NLP to interact naturally with humans, to improve their conversational skills, and to understand complex inquiries. When a surge in traffic occurs, chatbots offer quick scalability so that mortgage lenders don’t have to hire a new team of human employees temporarily.
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Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. Proudly headquartered in St. Louis.