Yes they can. In fact, the FHA uses a mortgage underwriting automation system. Some of the benefits include a reduction in loan processing times, a reduction in costs related to manual underwriting labor, and improved customer satisfaction due to optimized efficiencies when calculating risk.
Intelligent Virtual Agents
Integrated AI-powered chat, voice, email and web self-service.
Agent Assist + Live Support
Provide coaching, monitoring and real-time AI suggestions.
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Automate tasks, streamline operations and enhance efficiency.
Conversational AI
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Enterprise-grade security with 250+ prebuilt integrations.
Increase Deflections
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Reduce Handle Time
Accelerate resolutions with real-time AI agent assist for live support.
Increase Conversions
Boost engagement and sales with automated, intelligent customer interactions.
Automate Processes
Streamline repetitive tasks with AI workflows and automations.
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Who is Capacity?
Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. Proudly headquartered in St. Louis.