AI and automation will play a major role in transforming the mortgage industry. Loan lending procedures can be expedited when automated. Automation can also extract, process, and store mortgage records for easy access. RPA can analyze unstructured mortgage data. And, automation can help to ensure compliance. So then, employees are not as burdened with repetitive tasks and can focus on what they do best. Let’s be honest, no one likes processing mounds of paperwork. As a result, automation helps to take over time-consuming work and improves employee engagement because the staff can work on tasks they were hired to manage.