Allow employees the space to be creative as they execute on their work tasks, and avoid micromanagement. Further, give employees tools to collaborate with their colleagues at any time and encourage team-based environments for various projects.

Integrated AI-powered chat, voice, email and web self-service.

Provide coaching, monitoring and real-time AI suggestions.

Automate tasks, streamline operations and enhance efficiency.

Speech recognition, branded voices, sentiment and biometrics.

Track performance and gain predictive insight to optimize interactions.

Enterprise-grade security with 250+ prebuilt integrations.

Automated AI self-service across every channel for seamless support.

Accelerate resolutions with real-time AI agent assist for live support.

Boost engagement and sales with automated, intelligent customer interactions.

Streamline repetitive tasks with AI workflows and automations.








































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Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. Proudly headquartered in St. Louis.
by Team Capacity | Mar 3, 2021
Allow employees the space to be creative as they execute on their work tasks, and avoid micromanagement. Further, give employees tools to collaborate with their colleagues at any time and encourage team-based environments for various projects.