EMPLOYEE EXPERIENCE
Empower your healthcare staff with automated support. From initial recruiting through onboarding and beyond, Capacity’s AI is there to answer policy or operations questions, automate processes like data entry or document searching, and more.
- Recruit
- Onboard
- Empower
PATIENT EXPERIENCE
Offer the best care possible with AI-powered self-service. Automatically answer over 90% of patient questions in seconds, without involving a staff member. Send SMS appointment reminders, route patients to important portals or links, and more—all with one, fully HIPAA-compliant platform.
- Answer
- Route
- Support
CASE STUDIES
EmpowerMe Wellness partners with senior living facilities to bring best-in-class therapy and lab work to communities. EmpowerMe leverages Capacity across all of its operations to increase efficiency. From onboarding, training, and staff support in HR, to IT ticket handling, Capacity does it all. EmpowerMe even leverages AI to support Diagnostic and Pharmacy questions and processes, like lab hours and testing capabilities.
“The number of users and the hours saved… is somewhere around 200 hours per week in responding to those candidates and inquiries.”
– Michael Dijak, Director of Allied Recruiting
Bickford Senior Living needed help with staff retention rates and outdated technology. Hoping to continue providing high-quality care and create an engaging workplace, Bickford turned to Capacity.
Whether a CNA has questions about licensing, or a resident wants to know what’s for dinner, Capacity is there to help. By prioritizing helpful technology and employee satisfaction. Bickford aims to lead the senior living industry towards better care solutions.
COMPLIANCE
Capacity is committed to keeping your data secure. We are fully compliant with HIPAA regulations, as well as SOC 2 Type II, GDPR, and more.
INTEGRATIONS
Whatever system you use, Capacity can connect to it. Our platform acts as a single source of truth by processing data, sending and reading files, completing tasks, and even replying to emails or messages.