Salon SMS Software
Automate Bookings. Reduce No-Shows.
Connect with clients, boost bookings and drive revenue with AI-powered SMS. Use your number or get one from us for real, personalized conversations that keep clients coming back.
Build stronger client relationships with every text you send
90%+
of customers prefer text message over direct phone calls.
97%
of companies say texting has improved their customer interactions.
89%
of customers prefer texting a business over any other channel.
Reach and engage more clients via SMS
Fill your calendar fast with smart,
targeted texts
With SMS getting 295% more responses than calls, you’ll book more clients and boost sales effortlessly.
Easy client messaging
Send text reminders, promos and updates.
Boost engagement with personalized texts
Use MMS, emojis and tags to capture attention.
Smart auto-responders
Keep clients engaged with instant replies and keyword-triggered promos.
Real-time push notifications
Get alerts and manage texts on-the-go.
No waiting, no hassle, just instant texting
Your clients don’t want to wait. With Capacity’s AI two-way texting, they can reach out anytime, no receptionist required.
Book or reschedule visits
Clients can confirm, change or schedule appointments with a quick text.
Get answers
Capacity delivers on-the-spot responses to service questions, availability and pricing.
Virtual consultations
Lifelike AI gives expert advice and personalized recommendations in real time.
Save money while boosting productivity
Stop wasting time on repetitive tasks. Let Capacity handle the details so you can focus on your clients.
Reduce no-shows
Send automated appointment reminder texts.
Fill last-minute openings fast
AI instantly texts your waitlist to avoid empty slots.
Turn visits into more clients
Automatically request reviews to attract new bookings.
Streamline communication
Route messages to the right team member for fast follow-ups.
Engage, upsell and rebook. All in one tool.
Upselling made simple
Promote add-ons and premium services via SMS to increase sales.
Drive repeat bookings
Automate rebooking reminders and send exclusive loyalty offers.
Capture bookings instantly
Let clients book the moment they’re interested—no lost opportunities.
Maximize engagement & sales
Send timely, targeted deals, last-minute discounts and VIP perks.
Powering the best in beauty and wellness
Explore Capacity’s premium features
SMS: Keep your chairs full
Boost bookings with personalized SMS marketing and self-service scheduling.
Social: Turn DMs into dollars
Manage all social media in one place to convert casual conversations into visits.
Chat: Instantly connect with clients
Let clients book, ask questions, and get answers 24/7 with a lifelike AI chatbot.
Scheduling: Book more clients with less effort
Clients can book, reschedule, and manage appointments anytime—with zero phone tag
Email: Say goodbye to inbox overload
AI handles emails for you, keeping your inbox clear and your team focused on clients.
Voice: Never miss a client again
AI answers calls, books appointments, and provides info—so you never lose a booking.
A solution tailor-made for your beauty business
Effortlessly manage multiple locations
Capacity SMS keeps communication seamless, bookings full, and clients coming back—no matter which location they visit.
Deliver a VIP experience everywhere
Clients should feel at home at every location. With a shared, secure system, your team can access client details, preferences, and past visits to deliver a personalized experience.
All messages in one place
Keep up with client questions, appointments and promos from one centralized inbox. AI-powered responses ensure quick, consistent replies across all locations.
Boost sales across all your salons
Send automated SMS text blasts to keep every location busy. Tailor special offers to each salon to drive traffic and increase bookings.
Zero growing pains
Expanding? No problem. Easily add new locations while keeping branding, client communication and service consistent across your entire busine
Run your salon smoothly and watch your business grow
Keep your chairs full, clients engaged and your team focused…without the extra hassle.
Personalized client experience
Deliver VIP service with every visit. Access client preferences, past appointments and special requests to make every experience feel personal.
All messages in one place
Manage client questions, bookings and promos from a single, easy-to-use inbox. AI-powered responses ensure quick, helpful and professional replies every time.
Effortless scheduling & no-show prevention
Automated appointment text reminders reduce no-shows, while waitlist texts help fill last-minute openings in your beauty salon schedule fast.
More bookings, less effort
Send targeted SMS and MMS text blasts to boost bookings, promote specials and keep your calendar full. All with just a few clicks.
Stay connected anywhere
Manage bookings, respond to clients and send promotions from your phone, no front desk required. Stay in control of your salon, whether you’re on the floor or on the go.
Power up your franchise with smart salon messaging
Capacity SMS helps franchise owners streamline communication, drive bookings and create a seamless client experience across every location.
Consistent brand experience
Ensure every salon in your franchise delivers the same high-quality service with shared client histories, preferences and seamless communication.
Centralized messaging hub
Manage client inquiries, appointment requests and promotions from one platform to ensure fast, consistent responses across all franchise locations.
Effortless scheduling & fills
Sync appointments across locations and automatically fill last-minute openings by texting waitlisted clients to keep every chair full.
Scalable growth & sales
Launch system-wide promotions or tailor offers to specific locations to drive traffic and boost revenue across your entire franchise network.
Franchise-friendly control
Maintain brand consistency while allowing individual locations the flexibility they need. Easily onboard new salons and keep communication effortless as your franchise grows.
Run your salon like a pro, all from your phone
Capacity SMS makes it easy for independent stylists and beauty pros to stay booked, manage clients, and grow their business without the stress.
Personalized client experience
Keep track of client preferences, past visits and upcoming appointments to deliver a VIP experience every time.
Instant & easy communication
Reply to client questions, confirm appointments and send promos, all through fast and smart two-way texting.
Fill your schedule, fast
Reduce no-shows with automated text reminders and fill last-minute openings by texting clients on your waitlist.
Stay organized on the go
Manage bookings and client conversations from anywhere with a mobile-friendly system. No front desk needed.
Grow your business effortlessly
Send special offers, rebooking reminders,and follow-ups to keep clients coming back and your beauty salon schedule full.
Drive sales & loyalty for your beauty brand
Capacity helps beauty brands drive sales, deliver instant support and build lasting customer relationships…without adding to your workload.
24/7 customer support without the overhead
Answer product questions, process returns and provide order updates instantly with AI-powered responses to free up your team for high-value interactions.
Boost conversions with personalized recommendations
Engage customers in real-time with lifelike AI to suggest perfect products with tailored suggestions that drive repeat purchases.
Seamless post-purchase experience
Keep customers informed every step of the way with automated shipping updates, delivery confirmations, return and refund processing and proactive support.
Engage & retain customers with smart SMS marketing
Send targeted promotions, exclusive product drops and loyalty rewards straight to your customers’ phones—where they’re most likely to engage.
One AI, any channel, every customer
Offer seamless, thoughtful shopping experiences across SMS, chat, email and voice so customers get the help they need, wherever they are.
Integrate with the tools your salon can’t run without
Capacity connects with salon-favorite software to keep all your operations streamlined and running smoothly, right out of the box.
Ready to truly connect with your clients?
Turn missed opportunities into confirmed bookings, send promotions in seconds and keep clients engaged—all with Capacity’s easy-to-use texting.
Frequently asked questions
How quickly can I get Capacity SMS up and running for my salon?
Our platform is designed for rapid deployment. Our team of experts will guide you through the carrier registration process and handle all necessary steps for you. This means you can start sending appointment reminder texts and automated SMS messages almost immediately.
How much does Capacity SMS cost for beauty salons?
Pricing for Capacity SMS varies based on your business size and the features you need, with packages starting at $80 per month. As a top business text messaging service provider for salons, we offer flexible plans that cater to both single-location salons and multi-location operations. For a personalized quote tailored to your specific requirements, please reach out to our team for a demo.
Can Capacity SMS integrate with my existing beauty salon booking software?
Absolutely. Capacity SMS seamlessly integrates with popular beauty salon booking apps and salon scheduling software, ensuring that your salon appointment scheduling flows smoothly with your current systems.
How does Capacity SMS help reduce no-shows and boost appointment confirmations?
By sending automated text message reminders and appointment confirmation texts, Capacity SMS fills last-minute openings and minimizes no-shows—keeping your appointment book full.
How secure is the Capacity SMS platform?
Capacity SMS uses enterprise-grade security measures to keep client data safe while delivering timely and reliable appointment reminders and updates.
What types of messages can I send with Capacity SMS?
Capacity SMS supports both SMS and MMS, so you can send everything from appointment reminders and confirmation texts to promotional offers and seasonal updates—making it easy to engage clients with the right message at the right time.
Can I customize my text messages to match my salon's brand?
Yes, you can fully tailor your text messages to reflect your salon’s unique tone and style, ensuring your salon text message marketing feels personal and on-brand.
How does two-way texting work with Capacity SMS?
Our platform supports two-way text messaging, enabling clients to reply directly to confirm, reschedule, or ask questions, making communication seamless and interactive.
How does Capacity SMS improve my salon’s overall client experience?
By automating routine communications like appointment reminders and confirmations, Capacity SMS allows your team to focus on providing exceptional in-salon experiences—boosting client satisfaction and loyalty.
What benefits does automated SMS offer for salon marketing?
Automated SMS enhances your text message marketing efforts by enabling targeted promotions, timely updates, and personalized outreach that drive bookings, boost product sales, and strengthen client relationships.
We’re on G2, too. Dig it.
The most secure support automation platform
Capacity keeps your business and customer data 100% safe—no compromises. We are fully compliant with HIPAA, CCPA, FERPA, GDPR, and SOC 2 TYPE II.
