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Capacity in the News
Check out the latest on Capacity — news stories, press releases, and more. For media, analyst, and speaking inquiries, please contact us at media@capacity.com.
Organizational Efficiency Machines – David Karandish – Capacity – Episode #84
Why Bridging AI-to-Human Support Will Define CX in 2026
58% of Customers Feel Their Support Issue is Not Truly Resolved, New Research Finds
Survey: Incomplete customer support experiences can hurt brand credibility
How Can Retailers Improve Shoppers’ Sense of Closure When Concerns Emerge?
Capacity CEO David Karandish on entrepreneurship, AI, and attracting talent to St. Louis
Healthcare AI and Patients – 2026 Health IT Predictions
Top 10 Learning Systems for 2025: Rankings and Insights
Why the customer isn’t always right
2026 State of Tech Predictions
Stop the $150B Drain: Using AI Agents to Fix Missed Appointments
